TERMS & CONDITIONS

General:

The contents of the terms and conditions are subject to change, relocation, or deletion at any time. Please be advised that Furrymart reserves the right to modify the contents of the terms and conditions without prior notice.

Pricing Policy:

We are dedicated to our promotional activities and reserve the right to offer limited-time promotional prices at our discretion. Our promotional pricing is contingent upon the availability of stock.

Enquiries:

For any inquiries, please reach out to us via WhatsApp at 011-54065260.

Transaction Response Time:

All transactions will be addressed within 1-2 working days. Rest assured, we will respond promptly.

Purchase:

Order Accuracy:

Ensure the correct item(s) in the right flavors/quantity are selected before proceeding to checkout.

Address Information:

Provide a complete and accurate address, including your mobile number. Incomplete/incorrect information may lead to delayed delivery, and a re-delivery fee will apply for returned parcels.

Delivery:

1. Shipment Processing:

Orders will be dispatched within 2-3 working days following the successful receipt of your order.

2. Delivery Timeframe:

Delivery timeframes include weekdays only, excluding weekends and public holidays.

3. Shipping Charges:

All shipping charges will be automatically calculated during the checkout process.

4. Responsibility for Shipment:

Your products are under the care of our third-party postal service providers. We are not liable for lost parcels during shipment.

5. Re-delivery Charges:

Additional charges for re-delivery will be applicable after an unsuccessful attempt.

We appreciate your adherence to these terms and conditions. If you have any questions, feel free to contact us.